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Accessibility Statement

Website Accessibility Statement

WV Central FCU is committed to facilitating the accessibility and usability to all of its digital properties, including “wvccu.org”, for all people with disabilities. WV Central FCU is in the process of implementing the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0AA) as its web accessibility standard. Our website will be tested on a periodic basis with assistive technology such as screen readers and screen magnifiers, and with users with disabilities who use these technologies.

Contact WV Central Federal Credit Union with Your Accessibility Questions

Please be aware that our efforts are ongoing. If at any time you have specific questions or concerns about the accessibility of any particular web page owned by WV Central FCU, please contact us at teammember@wvccu.org. If you do encounter an accessibility issue, please be sure to specify the web page in your email, and we will make all reasonable efforts to make that page accessible for you.

Title VI and Section 504 Notice

Title VI of the Civil Rights Act of 1964 (“Title VI”) and Section 504 of the Rehabilitation Act of 1973 prohibits discrimination on the basis of race, color, national origin, sex, age, or disability in any program or activity receiving federal financial assistance. West Virginia Central Federal Credit Union does not exclude people or treat them differently because of race, color, national origin, sex, age, or disability.

If you believe that West Virginia Central Federal Credit Union has failed to provide these services or discriminated in another way on the basis of race, color, national origin, sex, age, or disability, you can file a complaint of discrimination to:

U.S. Department of the Treasury
Director, Office of Civil Rights and
Equal Employment Opportunity
1500 Pennsylvania Avenue, N.W.,
Washington, DC 20220
Call: (202) 622-1160

 

Language Assistance Services

WV Central FCU now offers Language Assistance Services during business hours.

We are dedicated to fostering financial inclusion and community development. Our focus is to provide equitable access to financial resources for individuals with limited English proficiency (LEP). 

We have made a commitment to provide language assistance to its members, ensuring that LEP individuals have equal access to financial services. 

WV Central FCU will regularly assess and improve language assistance efforts based on community input. 

We have access to over 240+ languages and dialects. Contact a representative today at 304-485-4523 for assistance.