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Contact Us

Member Service

Member Service is available to help you Monday – Thursday 8:30 a.m. to 4:30 p.m., and Friday 8:30 a.m. to 5:30 p.m.

  • Local – 304-485-4523
  • Toll Free: 1-800-642-1902
  • Fax Line: 304-424-0718

Mailing Address

You can send your deposits and/or payments to:
West Virginia Central Federal Credit Union
1306 Murdoch Ave.
Parkersburg, WV 26101


We value our members’ comments, suggestions, and concerns. Email us with questions or comments at teammember@wvccu.org.

Note: When emailing West Virginia Central Federal Credit Union, never include your account number, sensitive or personal information. We cannot accept request for transactions via e-mail.

Audio Teller 24

Audio Teller 24 is available 24/7 using your touch-tone phone.

  • Local: 304-422-3050
  • Toll Free: 1-800-982-7849

Visa® Debit Card / Visa® Credit Card

If you need to report a lost or stolen debit card after hours, you may call the following numbers:

  • Debit Card: 1-888-297-3416
  • Visa Credit Card: 1-800-558-3424

Fraud Center 

  • 800-237-8990
  • SMS Short Code 96923

Visa® Debit Card Activation and PIN Management

  •  800-290-7893

Visa® Debit Card Transaction Assistance

  • 800-299-4222